Reviews
What Our Customers Are Saying
Big Mack Towing & Recovery is proud to serve drivers throughout Raleigh and Surrounding Areas. Our reputation is built on dependable roadside assistance, professional towing service, and responsive wrecker service.
Customers across Wake County appreciate our quick response times, reliable service, and commitment to safety. Whether assisting with a roadside emergency or transporting a vehicle, we strive to exceed expectations on every call.
In growing areas like Clayton, Apex, and Wake Forest, drivers rely on trusted towing professionals to provide consistent service. Our team continues to build strong relationships through honest communication and dependable results.
Trustindex verifies that the original source of the review is Google. shout out to Stephen who made this process smooth easy as possible cool guy for real i appreciate your help my dude keep being a stand up genuine guy. Thanks.Trustindex verifies that the original source of the review is Google. Great serviceTrustindex verifies that the original source of the review is Google. Steve is the best. He was quick, knowledgeable, respectful and safe. I will always highly recommend Big Mack towing because of this interaction. Thanks Steve. He needs a raise ASAPTrustindex verifies that the original source of the review is Google. Submitted my roadside assistance request through insurance and got the call within 5 minutes and the driver Stephen was there within 2 minutes. Very professional and knowledgeable.Trustindex verifies that the original source of the review is Google. I had a great experience with Big Mack Towing. My Son’s vehicle broke down and They came out around 11:30 PM and arrived very quickly, which I really appreciated, especially that late at night. The customer service was excellent—very friendly and easy to talk to. The worker, Stephen, did a great job. He handled my vehicle with care and was both professional and efficient when picking it up and dropping it off exactly where I needed it. Highly recommend—definitely a 5-star service!Trustindex verifies that the original source of the review is Google. Great service, quick and efficient!Trustindex verifies that the original source of the review is Google. I’ve used Big Mack Towing on three separate occasions, and every experience has been outstanding. Their customer service is consistently professional, responsive, and genuinely helpful in stressful situations. Each time, they arrived quickly and handled everything with care and efficiency. It’s rare to find a towing company this reliable and dependable. Honestly, they’ve exceeded my expectations every time, easily better than AAA.Trustindex verifies that the original source of the review is Google. Very professional! Very efficient! A++++ Had Scott, Dan, and Tom assigned to help me with a project, and wow, fast and top quality. Would highly recommend Big Mack Towing to anyone! Thank you all 3 for helping me lift a boat!Trustindex verifies that the original source of the review is Google. I wish I remembered his name but after a very unfortunate situation, the driver was there in 20 minutes (Sent by State Farm) and was incredibly friendly. He made my son and I feel safe, comfortable, and better in general. I am truly beyond grateful!
